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Service and Support Options

Forum offers a complete program of service and support options for our customers, from training and certifications to remote diagnostics and support. From on-site installation to custom system engineering and design, we offer the service and support options you need.

Warranty Support and Options

For Technical Phone Support, contact us as shown below:

Monday - Friday (8:30 am to 5:30 pm CST)
Consortium Products Support Line: 972-619-8616
Confer and Confer Alert Products Support Line: 972-619-8585

Forum offers extended warratnty options for all its products and will make sure you're covered. Talk to your sales representative for more information.

Training

Forum offers a wide array of training options for our customers. Our Training classes let you maximize your system knowledge, ensure easier use and maximum productivity from your investment. Our maintenance training programs allow your on-site IT or Telecom personnel to provide first tier troubleshooting and normal maintenance routines.

Documentation and Support Materials

Whether you need user guides, technical specifications, support documents or technical white papers, we offer all the information you need. For access to our complete library, visit our Partners or Customer Care Center and login, or contact your Forum representative.

Custom System Engineering and Design

Let our in depth knowledge and expertise work for you. Our team of expert engineers and will help you define your requirements and design a custom solution for you if necessary. From consultation on network and application design, to integration issues and custom software, let us help you. For more information, contact your Forum representative.



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